warranty Tag Archives — Consumer Class Lawyers Blog

Published on: September 17, 2021

Ninja Specialty Coffee Maker (Ninja Coffee Bar System): Stops Brewing Coffee Once It Emits the 5 Beeps of Death

Has your Ninja Specialty Coffee Maker (also referred to as the Ninja Coffee Bar System) stopped brewing coffee and continually beeped 5 times? You are not alone. Consumers across the country report that their Ninja Specialty Coffee Makers and Ninja Coffee Bar Systems have experienced the same problems.

NinjaShark advertises that you can now “[b]ring the coffeehouse home” with Ninja’s Specialty Coffee Maker. However, after only a few months to a year after purchase, these coffee makers stop brewing coffee and continually beep 5 times. Despite longstanding complaints from consumers and various forums discussing the issue, NinjaShark has not done anything to permanently address the problems. Worst of all, any attempts to fix these issues, such as running a cleaning cycle, or attempts to seek warranty coverage fail or involve additional costs.

Customers report that they contact the manufacturer to advise their costly coffee bar will not brew coffee, usually following 5 beeps, only for NinjaShark to offer little more than a discount on a new coffee bar that consumers are convinced will eventually emit the dreaded five beeps of death. Continue reading

Published on: October 11, 2018

Copper Chef: Is Your Non-Stick Pan Leaving You in a Sticky Situation?

By Cafferty Clobes Meriwether & Sprengel LLP

Did you buy a Copper Chef pan? Are you frustrated that the “non-stick coating” wore away extremely quickly or never worked in the first place, making it extremely difficult to cook even the simplest of meals? You’re not alone: hundreds of consumers report that Copper Chef pans are defective do not work as advertised. Food sticks to the pan, the coating wears away, and customers are left with expensive pans for which they paid a premium price.

Copper Chef markets itself as a maker of “revolutionary” non-stick, no cleanup pans that will be used for “everyday cooking”. Their products sound extremely useful to many consumers. However, many consumers were left disappointed when their Copper Chef pans turned useless soon after they bought it. A few of these complaints include:

“Pan was great for first month. A small part of the coating on the edge chipped off within a week, but this did not interfere with cooking. However, the pan lost its stick-free quality within two months of daily use. We very carefully followed cooking and cleaning instructions…”

Published on: October 10, 2018

Olympic’s MAXIMUM Stains Are Guaranteed . . . to Let You Down

By Cafferty Clobes Meriwether & Sprengel LLP

Decks often are the focal point of your backyard space—an outdoor living room to enjoy during nice weather. Decks also are an expensive investment, and most homeowners take steps to protect it by staining their decks to protect it from the elements, extend its life and beautify their outdoor space.

Maybe you finally decided this summer was the time to re-stain your deck. Maybe you just built and stained the deck recently. Either way, you took the time out of your weekend or maybe, you even took a few days off of work to properly apply the stain you bought, which has a nice, long warranty. Now it’s Saturday morning, the weather is nice and comfortable, and you decide to enjoy your morning’s coffee out on your deck. But when you go out back, all you see is the stain chipping, cracking, and peeling off of your deck. And there is nothing worse than when your deck starts cracking, chipping, peeling, or losing its color long before a stain is supposed to fail.

“How can this be? The stain came with a multi-year warranty,” you think to yourself. You stained your deck just last year. Your deck should not already have the chips and cracks it has. Maybe part of the stain is peeling away entirely. The bottom line is, this should not be happening to your nicely stained deck. Unfortunately, many customers who stained their decks or fences with Olympic MAXIMUM Stain + Sealant in One – Semi-Transparent and Olympic MAXIMUM Stain + Sealant in One – Toner stains report cracking, chipping, peeling or fading long before the warranty expires.

Olympic guarantees its MAXIMUM-brand stains will prevent water damage and graying for a minimum of six years (Semi-Transparent) and four years (Toner) on decks and eight years (Semi-Transparent) and six years (Toner) on fences and siding. These are bold warranties for stains that are cracking, chipping, and peeling on many customers’ decks and fences within a year of application. Frankly, the product cannot meet Olympic’s lofty guarantees. Continue reading