Consumer Class Lawyers Blog
Has your Ninja Specialty Coffee Maker (also referred to as the Ninja Coffee Bar System) stopped brewing coffee and continually beeped 5 times? You are not alone. Consumers across the country report that their Ninja Specialty Coffee Makers and Ninja Coffee Bar Systems have experienced the same problems.
NinjaShark advertises that you can now “[b]ring the coffeehouse home” with Ninja’s Specialty Coffee Maker. However, after only a few months to a year after purchase, these coffee makers stop brewing coffee and continually beep 5 times. Despite longstanding complaints from consumers and various forums discussing the issue, NinjaShark has not done anything to permanently address the problems. Worst of all, any attempts to fix these issues, such as running a cleaning cycle, or attempts to seek warranty coverage fail or involve additional costs.
Customers report that they contact the manufacturer to advise their costly coffee bar will not brew coffee, usually following 5 beeps, only for NinjaShark to offer little more than a discount on a new coffee bar that consumers are convinced will eventually emit the dreaded five beeps of death. Continue reading