Consumer Class Lawyers Blog
GE Washers are touted as “reliable,” and “efficient, with advanced technologies and superior settings” that save consumers “time and money.” This bluster from GE, however, is more than a bit disingenuous, as numerous GE Top Loading Washers have suffered from defects that cause them to be excessively loud during the spin cycle operation, as well as shake, vibrate and “walk,” or move away from its dedicated space. Other complaints include that the GE Washers do not spin, agitate, complete cycles, or that they stop mid cycle and drain too early. These defects can cause a GE Washer to take hours to complete a load of laundry, as the loads can become unbalanced (“out of balance” or “OOB”), which causes the machine to vibrate and shake, interrupting various cycles. These defects not only cause the GE Washers to become extremely loud, shake, “walk” and vibrate, but also to fail to fully complete their cycles, resulting in unwashed clothes. The defect effects the following models:
| · GTWN7450D | · GTWN8255D | · GHWN8355D |
| · GTWN7450H | · GHWN8350D | · GHWS8355H |
| · GTAN8250D | · GHWS8350H | · GTWS8355H |
| · GTWN8250D | · GTWS8350H | · GTAS8450D |
| · GTWS8450D | · GTAS8655D | · GTWS8655D |
| · GTWS8455D | · GTWS8650D | · GTW680BSJ4WS |
| · GTW460AMJ0WW | · GTW485ASJ0WS | · GTW490ACJ0WS |
| · GTW460ASJ0WW | · GTW485ASJ1WS | · GTW490ACJ0WW |
| · GTW460AMJ2WW | · GTW680BSJ0WS | · GTW490ACJ1WS |
| · GTW460AMJ3WW | · GTW680BSJ1WS | · GTW490ACJ1WW |
| · GTW220ACK0WW | · GTW460ASJ0WW | · GTW460ASJ5WW |
| · GTW220ACK1WW | · GTW460ASJ1WW | · GTW460ASJ6WW |
| · GTW220ACK2WW | · GTW460ASJ2WW | · GTW485ASJ0WS |
| · GTW330ASK0WW | · GTW460ASJ3WW | · GTW485ASJ0WW |
| · GTW330ASK1WW | · GTW460ASJ4WW | · GTW485ASJ1WS |
| · GTW490ACJ0WS | · GTW490ACJ2WS | · GTW485ASJ2WS |
| · GTW490ACJ0WW | · GTW490ACJ2WW | · GTW485ASJ3WS |
| · GTW490ACJ1WS | · GTW490ACJ3WS | · GTW680BSJ0WS |
| · GTW490ACJ1WW | · GTW490ACJ3WW | · GTW680BSJ1WS |
| · HTW200ASK0WW | · HTW240ASK0WS | · GTW680BSJ2WS |
| · HTW200ASK1WW | · HTW240ASK1WS | · GTW680BSJ3WS |
| · GTW220ACK3WW | · GTW680BSJ5WS | · GTW490ACJ5WW |
| · GTW330ASK2WW | · GTW685BPL0DG | · GTW750CSL0WS |
| · GTW460ASJ7WW | · GTW685BSL0WS | · HTW200ASK2WW |
| · GTW485ASJ4WS | · GTW750CPL0DG | · HTW240ASK2WS |
| · GTW220ACK1 – 4 | · GTW490ACJ0 – 4 | · GTW750CPL0DG |
| · GTW330ASK0 – 3 | · GTW680BPL0 | · GTW750CSL0WS |
| · GTW460AMJ0 – 4 | · GTW680BSJ0 – 5 | · HTW200ASK0 – 3 |
| · GTW460ASJ0 – 8 | · GTW685BPL0DG | · HTW240ASK0 – 3 |
| · GTW485ASJ0 – 4 | · GTW685BSL0WS |
Typical repairs for the excessive noise, shaking, or vibration typically involve replacing the tub bearing, which tends to come loose and exacerbate the symptoms. GE has also attempted to fix the defects by issuing software updates for the defective washers—including updates on August 4, 2016, December 16, 2017, and July 13, 2018—but none of the updates have resolved the excessive noise, shaking, or vibration GE top loading washers experience.
Pictured: “out-of-balance issues”
To hear consumers tell it:
I have had this washer just over a year. Why you shouldn’t buy this model: it takes forever to wash a load. It stops constantly to “check” the water level. It is loud. My home office is right beside the laundry room – has been for years. It is loud for every cycle. The clothes come out a tangled mess. Socks in sleeves and wadded all together. Everything needs ironed. The clothes come out with soap on them. (We put soap in 1st and add extra water.) I can’t open the lid without it stopping the washer and having to restart it. It has a musty smell when not in use. I have run vinegar through the lines and empty loads, in 30+years- I have never smelled stale water from the washer. Continue reading