Do you or did you own a Lenovo Yoga, Ideapad or Thinkpad computer manufactured after 2008? Has the hinge on your computer broken off the screen? You are not alone: thousands of other Lenovo Yoga series computer owners across the country have experienced the same problems: Lenovo laptop hinges are predisposed to cracking for no reason whatsoever, and once a Lenovo hinge cracks or breaks, it often damages the screen itself and renders Lenovo laptops almost useless. Lenovo has known that the hinge on their computers were defective as early as 2008 (if not earlier) when customers complained about the problem either directly to Lenovo or indirectly through the Lenovo’s online forum.
Lenovo claims “to deliver the unexpected – whether it’s a ThinkPad that can survive a sandstorm, a Yoga that’s the first 2-in-1 to flip and fold, or a smartphone that continually changes its shape and functions.” However, customers have witnessed that Lenovo products cannot withstand even daily use. (https://www.lenovo.com/us/en/about/innovation). But Lenovo owners had no reason to suspect that the laptop hinges would eventually crack, damaging the screen itself and depriving owners of a functioning computer for which they paid thousands of dollars. Indeed, consumers report the following to say about their Lenovo Yoga series laptops:
“I bought my notebook only last March… Didn’t notice that something was wrong with it until last week when I tried to close it (as per normal), that something [suddenly] snap/cracked. I was shocked to see that the hinge near the volume control had broken… I’m afraid the damage could also get worse as everytime I close it, there’s a clicking sound. Now, I have to send it for repair and they’re telling me that it needs to be tested to provide that it’s not customer induce damage, else I need to pay for the repair. I guess this is just a standard procedure for them but I really hope this test is reliable as I’ve never done anything to damage it. I sincerely hope they will also be able to fix it properly in the soonest possible time.” (https://forums.lenovo.com/t5/Lenovo-P-Y-and-Z-series/Y510-Hinge-Problem/td-p/39066/page/2). Continue reading