Articles Tagged with Defective Product

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Frigidaire-brand appliances manufactured by Electrolux have long been considered “luxury” items. Although less expensive than premium brands like Viking, Frigidaire sells appliances like its dishwashers at a considerable premium over competitive offerings. Unfortunately, Frigidaire dishwashers simply do not live up to the hype as consumers report a slew of errors, defects and broken parts that lead Frigidaire dishwashers to break, if not become completely inoperable.

According to consumers, the Frigidaire dishwasher’s latch is defective and often breaks, or does not latch completely; and if the door doesn’t latch, the dishwasher won’t turn on. Worse yet, if a Frigidaire dishwasher’s defective latch is broken, water also may leak and damage the surrounding flooring, forcing consumers to incur even greater costs. As one consumer reports:

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In fact, Frigidaire dishwasher latches seem to break or fail so often that a replacement Frigidaire dishwasher latch—which some claim Frigidaire redesigned due to a Defect—has hundreds of reviews on Amazon. As one consumer exclaimed,

“This unit is absolute garbage. Do not buy it!! I never leave reviews unless its bad. I have had this machine for 1 month. Latch on door broke after 3 weeks. Mfctr came out and replace latch, it happened again after 7 days!! Does fridgidaire have any quality control? I want my money back.” Continue reading

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How confident are you that your car’s brakes are functioning properly?  If you own a 2013-2015 Toyota Avalon or Avalon Hybrid; a 2012-2014 Toyota Camry Hybrid; or 2010-2015 Toyota Prius or Prius Plug-In, you may want to rethink your answer.  Many owners of these cars, some of which are Toyota’s most popular offerings, have noticed something is not right with their brakes.

Even Toyota has noticed the problem with the brakes on the Avalon, Camry and Prius because it appears Toyota may have implemented a limited warranty extension program, agreeing to provide necessary repairs free of charge or to reimburse consumers for money paid to repair the brake booster assembly on these cars.

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However, Toyota is not as generous as it appears because it is not going to reimburse consumers or perform the repairs unless customers experienced one of five brake system warnings, indicating the Diagnostic Trouble Codes C1391; C1252; C1256; or C1253.  This means Toyota is only going to fix a driver’s brake system after it has failed or malfunctioned, leaving drivers to wonder when their brakes may fail.

Many drivers complain about their car’s brakes being “too soft” or the brake assist and stability control not working when it should or initiating at times it should not.  This brake defect can result in an increased stopping distance or an inability to stop, and has caused accidents. Continue reading

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Did you buy a Copper Chef pan? Are you frustrated that the “non-stick coating” wore away extremely quickly or never worked in the first place, making it extremely difficult to cook even the simplest of meals? You’re not alone: hundreds of consumers report that Copper Chef pans are defective do not work as advertised. Food sticks to the pan, the coating wears away, and customers are left with expensive pans for which they paid a premium price.

Copper Chef markets itself as a maker of “revolutionary” non-stick, no cleanup pans that will be used for “everyday cooking”. Their products sound extremely useful to many consumers. However, many consumers were left disappointed when their Copper Chef pans turned useless soon after they bought it. A few of these complaints include:

“Pan was great for first month. A small part of the coating on the edge chipped off within a week, but this did not interfere with cooking. However, the pan lost its stick-free quality within two months of daily use. We very carefully followed cooking and cleaning instructions…”

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CCMS HAS ENDED ITS INVESTIGATION INTO THIS ISSUE. Continue reading

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