Articles Tagged with Defective Product

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Perhaps no other style of car is more synonymous with family life in the United States than the minivan. Millions of American families trust their minivans to transport their family safely every single day. Unfortunately, Chrysler Town & Country and Dodge Grand Caravans, two of the most recognizable and popular minivans, may suffer from a dangerous defect affecting the cars’ door lock systems.

Model year 2015 to 2020 Chrysler Town & Country and Dodge Grand Caravans may suffer from the defect. Despite longstanding complaints from owners of the vehicles, Chrysler and Dodge have done nothing to address this issue.

Dodge Grand Caravan discontinued | Fox News
The most common complaint by owners is that the sliding doors are locked shut and that they are unable to open the doors. Customers are unable to unlock the doors either manually or electronically. This could be a terrifying situation should the passengers ever need to exit the vehicle in case of an emergency.

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How confident are you that your car’s brakes are functioning properly?  If you own a 2013-2015 Toyota Avalon or Avalon Hybrid; a 2012-2014 Toyota Camry Hybrid; or 2010-2015 Toyota Prius or Prius Plug-In, you may want to rethink your answer.  Many owners of these cars, some of which are Toyota’s most popular offerings, have noticed something is not right with their brakes.

Even Toyota has noticed the problem with the brakes on the Avalon, Camry and Prius because it appears Toyota may have implemented a limited warranty extension program, agreeing to provide necessary repairs free of charge or to reimburse consumers for money paid to repair the brake booster assembly on these cars.

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However, Toyota is not as generous as it appears because it is not going to reimburse consumers or perform the repairs unless customers experienced one of five brake system warnings, indicating the Diagnostic Trouble Codes C1391; C1252; C1256; or C1253.  This means Toyota is only going to fix a driver’s brake system after it has failed or malfunctioned, leaving drivers to wonder when their brakes may fail.

Many drivers complain about their car’s brakes being “too soft” or the brake assist and stability control not working when it should or initiating at times it should not.  This brake defect can result in an increased stopping distance or an inability to stop, and has caused accidents. Continue reading

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Did you buy a Copper Chef pan? Are you frustrated that the “non-stick coating” wore away extremely quickly or never worked in the first place, making it extremely difficult to cook even the simplest of meals? You’re not alone: hundreds of consumers report that Copper Chef pans are defective do not work as advertised. Food sticks to the pan, the coating wears away, and customers are left with expensive pans for which they paid a premium price.

Copper Chef markets itself as a maker of “revolutionary” non-stick, no cleanup pans that will be used for “everyday cooking”. Their products sound extremely useful to many consumers. However, many consumers were left disappointed when their Copper Chef pans turned useless soon after they bought it. A few of these complaints include:

“Pan was great for first month. A small part of the coating on the edge chipped off within a week, but this did not interfere with cooking. However, the pan lost its stick-free quality within two months of daily use. We very carefully followed cooking and cleaning instructions…”

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“This washer is supposed to be top of the line material!” This type of frustration has been voiced by a significant number of LG washer owners during the past few years. LG promotes their washers as “energy efficient” and tout their LG TrueBalance anti-vibration system as being “designed to reduce washer noise and vibration for smooth, quiet performance in any room of the house[.]” Unfortunately, LG washers and their TrueBalance technology has been anything but “top of the line.” Consumers around the country have observed LG washers continually running into “rebalancing” issues—generally identified by the error code “UE” flashing on the machine screen—that force consumers to pay for new control panels and/or software fixes, as well as causing the washers to use more water and energy than normal so as to avoid future “rebalancing” issues.

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Pictured: “rebalancing issues”

Ironically, the problems consumers are experiencing are the very problems that the TrueBalance technology was designed (and advertised) to address and resolve. Indeed, the “UE” error code signifying the LG washers’ breakdown may as well stand for “Unfulfilled Expectations.” To hear consumers tell it: Continue reading

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