Everyone who has a television has likely seen an advertisement for X Hose or X Hose Pro (“X Hose”) at some time over the past several years. The advertisements are compelling for anyone who has ever used a traditional garden hose, which can be prone to kinking, bulky, heavy and generally unwieldy. Finally, you think, a garden hose that will not take up a lot of space in your garage, garden, or shed and will be easily portable, while still being effective and durable. Unfortunately, consumers have found DAP Products Inc.’s (“DAP”) X Hose product to be anything but as advertised.
DAP Products Inc. created and patented the X Hose and X Hose Pro—expandable garden hoses it advertises as lightweight, easy to use, easy to store, and tough, durable, and long lasting. As compared to a more traditional garden hose, which is typically made of rubber, the X Hose is constructed with a thin cloth layer exterior and a rubber internal tube interior. This allows the X Hose to contract when there is no water in the hose, providing for easier storage and making for a more lightweight product. These X Hoses are sold in traditional stores, such as Home Depot, online, and over the telephone.
While it sounds like a great product, the X Hose is actually prone to popping, bursting, leaking, kinking, tearing, and exploding, sometimes after a period of only a few weeks or months of regular use. Continue reading