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Has your Ninja Specialty Coffee Maker (also referred to as the Ninja Coffee Bar System) stopped brewing coffee and continually beeped 5 times? You are not alone. Consumers across the country report that their Ninja Specialty Coffee Makers and Ninja Coffee Bar Systems have experienced the same problems.

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NinjaShark advertises that you can now “[b]ring the coffeehouse home” with Ninja’s Specialty Coffee Maker. However, after only a few months to a year after purchase, these coffee makers stop brewing coffee and continually beep 5 times. Despite longstanding complaints from consumers and various forums discussing the issue, NinjaShark has not done anything to permanently address the problems. Worst of all, any attempts to fix these issues, such as running a cleaning cycle, or attempts to seek warranty coverage fail or involve additional costs.

Customers report that they contact the manufacturer to advise their costly coffee bar will not brew coffee, usually following 5 beeps, only for NinjaShark to offer little more than a discount on a new coffee bar that consumers are convinced will eventually emit the dreaded five beeps of death. Continue reading

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EcoVacs Robot Vacuums are advertised to “provide[ ] a versatile, everyday cleaning solution.”

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Despite their high price tag, however, EcoVacs Robot Vacuums experience various malfunctions (including main brush malfunction, sensor malfunction, and battery malfunction) and/or failure. Although EcoVacs is well-aware of these issues through consumer complaints and warranty coverage requests, it still has not done anything to provide a long-term solution. Worst of all, any attempts to fix these issues or seek warranty coverage fail or involve additional costs.

Indeed, once these costly vacuums–particularly the N79–experience what consumers now refer to as the “4 Beeps” or “Beeps of Death,” kiss your innovative robot vacuum goodbye. That’s because EcoVacs refuses to repair the N79 vacuums that experience a “main brush malfunction”–the error identified by the 4 beeps–once the one year warranty has expired. Moreover, consumers who want to repair their vacuums at their expense find they cannot because EcoVacs has yet to establish service centers in the United states.

As a result, after a little more than one year of use, consumers can expect their EcoVacs N79 vacuums to become little more than a piece of home decor that will beep 4 times and refuse to start. Consumers report the following about their EcoVacs Robot Vacuums: Continue reading

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Attorneys at Cafferty Clobes Meriwether & Sprengel LLP (“CCMS”) filed a class action lawsuit against Apple, Inc. on behalf of consumers who have been damaged by Apple’s perpetuation of, and profiting from, Apple App Store and iTunes gift card scams.

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Scammers trick victims into purchasing App Store or iTunes gift cards and providing the codes on the back of the cards.  The scammers either resell the codes at a significant discount or use them to make purchases from the App Store or iTunes.  Regardless of who ultimately redeems the gift cards, Apple collects a 30% commission on all purchases made with the funds from fraudulently obtained gift cards. Continue reading

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Tesla Model S and Model X vehicles are advertised as the “Future of Driving.” A prominent feature of many Tesla Model S and Model X advertisements is the touchscreen display, also called an infotainment system or the Media Control Unit (MCU). Instead of the typical car center console, each Tesla vehicle—including the Model S and Model X—has a large touch screen computer.  The MCU infotainment system controls many aspects of the vehicle’s interior, including the air conditioning and heating, the radio, and the navigation system, and displays the backup camera.

Tesla MCU Picture Credit to Teslarati.com Continue reading

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Recently it was discovered that Seagate Technology, Western Digital and Toshiba included Shingled Magnetic Recording (“SMR”) technology into various models of their hard disk drives without disclosing this fact to consumers.  Many consumers relied on the statements of the Seagate, Western Digital and Toshiba data sheets and user manuals that did not disclose the use of SMR, an inferior technology to CMR (Conventional Magnetic Recording).

The SMR hard drives are generally considered to be inferior and are often incompatible with many customers’ Network Attached Storage (“NAS”) systems. SMR writes or stores data in a different method where the lines of data overlap, like shingles. This is causing the hard disk drives to perform slower than expected and slowing down customers’ networks.

Here is a list of some of the Seagate drives using SMR without it being identified:Barracude 4tb HDD

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Everyday life has changed drastically since the COVID-19 pandemic has enveloped the world.  As states and countries move to address the pandemic, countless live events have been canceled.  As a result, thousands of StubHub, Inc. customers have discovered that StubHub is no longer refunding the purchase price for tickets to canceled events, after changing its policies to deny users the refund they expected to receive.

StubHub was founded in 2000, and it has quickly grown into the “largest ticket marketplace with tickets available for over 10 million live sports, music and theatre events in more than 40 countries.”  StubHub created the secondary ticketing sponsorship category by partnering with professional sports teams and leagues, universities, and entertainment venues to become the exclusive secondary ticket partner for those entities.  Today there are few, if any, events that you cannot purchase a ticket to through Stubhub.com.

stubhub-300x150One of the biggest reasons consumers purchase secondhand tickets through StubHub is because the company claims that “every order is 100% guaranteed” through its FanProtect policy.  Sports fans and concert-goers use StubHub for its transparency and its trusted marketplace.

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Perhaps no other style of car is more synonymous with family life in the United States than the minivan. Millions of American families trust their minivans to transport their family safely every single day. Unfortunately, Chrysler Town & Country and Dodge Grand Caravans, two of the most recognizable and popular minivans, may suffer from a dangerous defect affecting the cars’ door lock systems.

Model year 2015 to 2020 Chrysler Town & Country and Dodge Grand Caravans may suffer from the defect. Despite longstanding complaints from owners of the vehicles, Chrysler and Dodge have done nothing to address this issue.

Dodge Grand Caravan discontinued | Fox News
The most common complaint by owners is that the sliding doors are locked shut and that they are unable to open the doors. Customers are unable to unlock the doors either manually or electronically. This could be a terrifying situation should the passengers ever need to exit the vehicle in case of an emergency.

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The stock market rebounded in historic fashion on March 2, 2020 after a week of losses.  The Dow Jones made its biggest point gain ever, and each of the major indices saw gains over 4 percent.  However, when the market opened on Monday, users of the popular investing app, Robinhood were unable to capitalize on the market’s big day because the brokerage firm and trading platform was inoperable for nearly the entire trading day.

Robinhood-picThe platform began experiencing problems at  9:33 AM ET—three minutes after the market open and before most of the day’s gains occurred.

Users that had planned for a market rebound were essentially stuck watching the rebound happen while being unable to execute the necessary trades.  Other investors have posted pictures of their losses, some totaling as much as $500,000.  Some traders, such as those holding options positions, as well as those holding long volatility products, suffered enormous losses that day because they were not able to trade and their positions essentially rotted on a broken platform.

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How confident are you that your car’s brakes are functioning properly?  If you own a 2013-2015 Toyota Avalon or Avalon Hybrid; a 2012-2014 Toyota Camry Hybrid; or 2010-2015 Toyota Prius or Prius Plug-In, you may want to rethink your answer.  Many owners of these cars, some of which are Toyota’s most popular offerings, have noticed something is not right with their brakes.

Even Toyota has noticed the problem with the brakes on the Avalon, Camry and Prius because it appears Toyota may have implemented a limited warranty extension program, agreeing to provide necessary repairs free of charge or to reimburse consumers for money paid to repair the brake booster assembly on these cars.

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However, Toyota is not as generous as it appears because it is not going to reimburse consumers or perform the repairs unless customers experienced one of five brake system warnings, indicating the Diagnostic Trouble Codes C1391; C1252; C1256; or C1253.  This means Toyota is only going to fix a driver’s brake system after it has failed or malfunctioned, leaving drivers to wonder when their brakes may fail.

Many drivers complain about their car’s brakes being “too soft” or the brake assist and stability control not working when it should or initiating at times it should not.  This brake defect can result in an increased stopping distance or an inability to stop, and has caused accidents. Continue reading

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Do you or did you own a Lenovo Yoga, Ideapad or Thinkpad computer manufactured after 2008? Has the hinge on your computer broken off the screen? You are not alone: thousands of other Lenovo Yoga series computer owners across the country have experienced the same problems: Lenovo laptop hinges are predisposed to cracking for no reason whatsoever, and once a Lenovo hinge cracks or breaks, it often damages the screen itself and renders Lenovo laptops almost useless. Lenovo has known that the hinge on their computers were defective as early as 2008 (if not earlier) when customers complained about the problem either directly to Lenovo or indirectly through the Lenovo’s online forum.

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Lenovo claims “to deliver the unexpected – whether it’s a ThinkPad that can survive a sandstorm, a Yoga that’s the first 2-in-1 to flip and fold, or a smartphone that continually changes its shape and functions.” However, customers have witnessed that Lenovo products cannot withstand even daily use. (https://www.lenovo.com/us/en/about/innovation). But Lenovo owners had no reason to suspect that the laptop hinges would eventually crack, damaging the screen itself and depriving owners of a functioning computer for which they paid thousands of dollars. Indeed, consumers report the following to say about their Lenovo Yoga series laptops:

“I bought my notebook only last March… Didn’t notice that something was wrong with it until last week when I tried to close it (as per normal), that something [suddenly] snap/cracked. I was shocked to see that the hinge near the volume control had broken… I’m afraid the damage could also get worse as everytime I close it, there’s a clicking sound. Now, I have to send it for repair and they’re telling me that it needs to be tested to provide that it’s not customer induce damage, else I need to pay for the repair. I guess this is just a standard procedure for them but I really hope this test is reliable as I’ve never done anything to damage it. I sincerely hope they will also be able to fix it properly in the soonest possible time.” (https://forums.lenovo.com/t5/Lenovo-P-Y-and-Z-series/Y510-Hinge-Problem/td-p/39066/page/2). Continue reading

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